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Visit us Dubai, UAE

📞

Call 24/7 +971 4 327 6400/span>

💬

WhatsApp +971 50 987 6543

get in touch

We're here to
help

Whether you have a question about your journey, need assistance with a booking, or just want to say hello — our team is ready 24/7.

24/7

Support

Avg response

5⭐

Service

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📍

Office address

Ruby Tourism LLC
Office No F - 03, First Floor
Al Fahidi Souk
PO 46461 - Bur-Dubai
United Arab Emirates

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📞

Phone numbers

24/7 Guest support
+971 4 327 6400
Sales & enquiries
+971 4 327 6400

Call now →

✉️

General enquiries
info@rubytourismdubai.com
Bookings & support
bookings@rubytourismdubai.com

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💬

Instant messaging
+971529427036
Typically replies within 30 min

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We'll get back to you within 2 hours, usually sooner.

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Thank you for reaching out. One of our travel specialists will contact you within 2 hours.

Visit our flagship office

📍 Office No F - 03, First Floor Al Fahidi Souk PO 46461 - Bur-Dubai - Dubai
United Arab Emirates

Nearest metro: Financial Centre Station (5 min walk)

Get directions →

⏰ We're available

Business hours

Our physical office is open during these hours. For 24/7 emergency support, please call or WhatsApp.

Mon – Thu

9:00 – 19:00

GST

Friday

9:00 – 17:00

GST

Sat – Sun

Closed

(24/7 online support)

FAQ

Quick answers

Common questions about reaching us and how we respond.

How quickly can I expect a reply? +

We aim to respond to all enquiries within 2 hours during business hours. For urgent matters, we recommend calling our 24/7 support line or sending a WhatsApp message — those are typically answered within 30 minutes.

Do you have a physical office I can visit? +

Yes, our flagship office is located on Sheikh Zayed Road, Dubai. We recommend booking an appointment in advance to ensure a dedicated consultant is available for you. Walk‑ins are welcome but may have to wait during peak hours.

Can I make bookings via WhatsApp? +

Absolutely! Our WhatsApp is monitored 24/7. You can send flight requests, hotel enquiries, visa questions, and even documents. It's the fastest way to get a quick response.

What languages do you support? +

Our team speaks English, Arabic, Hindi, Urdu, Malayalam, and Tagalog. Just let us know your preferred language when you reach out.

Do you have a helpline for emergencies during travel? +